Home Help Centre

PARKAIDE Mobile is the only full fledge mobile application for payment, booking, cheap/distance parking searching application in the market.

Yes, there is a simple registration process.

You may download the app (PARKAIDE) in Google Play and Apple App Store, register your account by following the registration process (one time only) and topup your token.

On-Street parking

Select council.
Select bay number.
Select parking duration.
Click the P logo button to proceed for parking.
Countdown parking timer will be shown automatically at Active section.
Optionally, parking time can be extended by click the Extend button at Active section.

Off-street parking

Click the QR logo button at Home page. Scan the QR code at the parking entrance.
Parking timer will be shown automatically at camera screen
You can use Value Pass for discounted deals in the nearest spots with ParkAide.
Scan the QR code at the parking exit. Tokens will be deducted and the barrier gate will open.

Pay for parking using your smartphone

All parking transactions are available via mobile apps

No need to use the pay box

No cash is required

No need to place a receipt on your dashboard

Receive alerts notification 15 minutes prior to your time expiring

Extend your parking time remotely

PARKAIDE is committed to protecting our customer information.

All personal information is protected as specified in the Data Protection Act and will not be shared with third parties.

HOW DOES THE TOKEN WORK ON THE APP?

The token is a payment method in PARKAIDE that will be used to pay street parking fee.

The tokens can be purchased at a minimum of RM5 and can be utilised in JomParking apps.

100 tokens equals to RM1.00

HOW TO RESET USERNAME?

You are not allowed to reset/change your username.

You may inform PARKAIDE Administator at support@parkaidemobile.com to temporary disable your account. Once you install PARKAIDE in your new Smart Phone, we will reactivate your account again.

PARKAIDE allows users to pay their street parking fee by using the smartphone app.